Waterloo Family Dental
We are excited to announce the release of our BRAND NEW Teledentistry platform!
WHAT IS TELEDENTISTRY?
Teledentistry is an innovative way to receive dental care at your convenience, using your computer, tablet, or phone.
What type of appointments can be done virtually?
Not sure if you need to come in? Call right from home! Our doctors even offer weekend and after-hours appointments.
Unsure about a dental diagnosis or treatment plan? Get a second opinion from your couch!
Interested in a specific procedure or becoming a new patient? Learn more before having to come into the office.
Recent Procedure Follow-Ups
Have a question regarding a recent visit and want to talk to your dentist about it? Our platform makes a follow-up conversation much more convenient!
Invisalign Progress Checks
During Invisalign treatments patients come in periodically to check teeth movement. This can now be easily done through an e-visit.
How do I know if an e-visit is right for me?
- You are unsure if you actually have to physically visit a dentist for your question/concern.
- You are too busy to visit a dentist.
- You want to talk to the doctor, but don’t have time to schedule an appointment.
- You have an after-hours emergency.
How much does it cost?
The cost for your e-visit is $99.00 plus the dental exam if applicable.
Does my dental insurance cover this?
If a dental evaluation is complete, we can bill your insurance for the exam. We will do an exam if we are evaluating an emergency or re-evaluating a treatment plan due to changes.
How does it work?
Do I need to download anything?
You can do an e-visit from your smartphone, tablet or computer. We highly recommend downloading the Zoom app, however you can also use the web portal.
What dentist will I be speaking with?
If you are an existing patient, we will try to schedule you with your regular, preferred dentist. If your dentist is unavailable or you are a new patient, you can either schedule an appointment with the doctor of your choosing or request the first available doctor.
What technology do I need?
We recommend using a device with a camera so we can do a video chat, however any device with internet access will work. A camera will help us better evaluate your specific concerns
How long does it take to get an appointment?
First, fill out your New Patient form and submit. Then call 920-478-2850 and we will get you set up right away for your appointment.
Why do I need to fill out a medical history form?
It is important that we have your medical information to best treat you. Certain medications and health issues impact your oral health, so this information helps us evaluate your concern. In addition we need to know about any allergies if we send in a prescription.
Is this HIPAA compliant?
Yes of course! All of your data is stored on secure servers and transmitted to the office via a secure link.