Office Manager

Nicole joined Waterloo Family Dental in 2014 and has more than 20 years of management, marketing and operations experience. She has a strong customer service background and passion for helping people. Nicole lives in Columbus with her three black cats, Zelda, Oli and Alfred, where she is constantly working on fixer-upper house projects. On her days off, she enjoys gardening, thrifting and antiquing, and spoiling her niece and nephew.

Front Desk Associate

Megan has been with Waterloo Family Dental since 2018. She has over 10 years of experience in the customer service field. She loves meeting and getting to know our patients, and helping them navigate their dental experience from scheduling to insurance. Megan’s family has resided in Waterloo for over 20 years. Outside of work, she loves to knit and read and is excited by new coffee mugs.

Dental Hygienist

Lori grew up in Madison, where she graduated from the dental hygiene program in 1988. She has enjoyed working in Waterloo for over 20 years. She enjoys meeting new people and building relationships with her patients. In her spare time, she enjoys staying active, gardening, travel and spending time with family and friends.

Dental Hygienist

Nicole joined the team of Waterloo Family Dental and Columbus Family Dental in 2021. She graduated from Madison College in 2016. In her spare time, you can find Nicole spending time outdoors. She enjoys camping, hiking and kayaking with her husband.

Dental Assistant

Melissa has been with Waterloo and Columbus Family Dental since 2017. Before completing her certification in Dental Assisting from Madison College, Melissa worked as a CNA. She is passionate about great health and dental care and prides herself with making every patient feel comfortable as she helps them perfect their smiles. At home, Melissa enjoys cooking, gardening, and watching movies with her son.

Dental Assistant

Morgan has been with Waterloo and Columbus Family Dental team since 2017. She likes making patients feel at home and strives to provide comfort and warmth at every visit. Outside of the work, Morgan enjoys baking and playing with her two fur babies, Carrot and Russet. 

Dental Assistant

Rebecca has been a Dental Assistant for over 15+ years. She began her career in endodontics, but has transitioned in General dentistry to broaden her knowledge of the field. In her free time, Rebecca enjoys spending time with her husband and dog, Facetiming her three grandchildren, and crafting.

Dental Assistant

Shylo has been in the dental field since 2019 after graduating from Madison College Dental Assisting program. She loves creating relationships with patients and helping them feel more comfortable coming to the dental office. She likes being outside, reading, playing video games and spending time with her friends, family and her pets.

Meet Our Staff